Reputation Management

Turn Customers into Reviewers

How to convert customers into reviewers: 

• Provide a clear, distraction-free landing page
• Identify unhappy customers for a service recovery
• Set the customers’ expectations and guide them

See Stars on Google

Increase Clicks to the website: 

• Once you generate reviews from your customers, we add those reviews to your website and local Pages. 
• Powered by Schema.org best practices, we get search engines to display your star ratings directly in the organic Search Engine Results Page — boosting clickability and customer engagement.

Monitor Reviews

Flag and respond: 

• Our Review Quarantine feature allows you to screen the reviews you generate for up to 7 days before they go live on your website and automatically flags inauthentic or inappropriate reviews for removal.
• This quarantine period also allows you to craft a response to authentic but negative feedback before it goes live — so you can turn your haters into fans.

Reputation Management For Your Company

What You’ll Get

• We connect your profiles on review sites and social media
• We Implement and Setup Real-Time Review Monitoring
• We Post Replies to all reviews (both positive and negative) as well as complaints and questions. Doing so puts the quality of your customer service front and center 
• We Encourage Reviews
• You receive Real-Time Review Monitoring
  with email alerts
• You have access to all reviews via a Dashboard