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Q.Y

Q.Y

Program Manager, USF

(813) 815-3444

Privacy Policy

Effective Date: December 6, 2025

Digital Neighbor LLC (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://digitalneighbor.com.

Data Controller: Digital Neighbor LLC
Address: 3104 N Armenia Ave, Suite 2, Tampa, FL 33609
Privacy Contact Email: [email protected]

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), we may also appoint an EU or UK representative and a Data Protection Officer, as required by law.

Information We Collect

We collect the following types of personal information:

  • Information You Provide: Name, email address, phone number, and other contact details you submit via forms.
  • Automatically Collected Information: IP address, device information, browser type, cookies, analytics data, and usage logs.
  • Third-Party Information: Data from third-party services like Google Analytics and advertising platforms.

Legal Basis for Processing (EEA/UK Users)

For users in the EEA or UK, we process your data under the following legal bases:

  • Contractual Necessity: For fulfilling contracts or providing requested services.
  • Legitimate Interests: To improve our services, ensure security, and market to existing clients, provided these interests are not overridden by your rights.
  • Consent: For optional uses like marketing or analytics. You can withdraw consent at any time.
  • Legal Obligation: To comply with applicable legal requirements.

How We Use and Share Information

We use your information to:

  • Provide and improve our services
  • Communicate with you
  • Analyze website traffic and trends
  • Deliver targeted advertisements

We may share your information with:

  • Service providers and vendors acting on our behalf
  • Advertising partners: e.g., Google Ads (see below regarding “sharing” and opt-out rights)
  • Legal authorities, when required by law

Automated Decision-Making & Profiling

We may use profiling and automated processing through tools like:

  • Google Analytics for audience segmentation
  • Google Ads for remarketing and targeted advertising

You can opt out of this processing by adjusting your cookie preferences or contacting us.

Cross-Border Data Transfers

We may transfer your personal data to the United States or other countries outside your residence. We rely on:

  • Standard Contractual Clauses or other approved safeguards

You may request a copy of these safeguards by contacting [email protected].

Cookie Use and Consent

We use cookies categorized as:

  • Essential: Required for website functionality
  • Analytics: For traffic and behavior analysis
  • Marketing: For remarketing and personalization

For EU/UK users, non-essential cookies are not used unless you give consent. You may manage or withdraw your cookie preferences at any time via our [Cookie Preferences Panel].

Your Rights Under GDPR

If you reside in the EEA or UK, you have the right to:

  • Access your data
  • Rectify inaccurate data
  • Erase your data (“right to be forgotten”)
  • Restrict or object to processing
  • Withdraw consent at any time
  • Data portability
  • Lodge a complaint with a supervisory authority

To exercise your rights, email [email protected]. We will respond within 30 days.

US State Privacy Rights (Including CA, CO, CT, VA, UT)

Under state laws such as the California Privacy Rights Act (CPRA), you have the right to:

  • Know what personal information we collect
  • Delete your information
  • Correct inaccuracies
  • Opt out of the sale or sharing of personal data
  • Limit use of sensitive data
  • Non-discrimination for exercising privacy rights

To submit a request, you may use:

You may also appeal a denied request through the same contact methods.

“Sale” or “Sharing” of Personal Data

We do not sell your personal information for monetary value. However, our use of Google Ads and similar tools may constitute “sharing” under the CPRA and other laws. If applicable, you will see a:

  • “Do Not Sell or Share My Personal Information” link on our website
  • Option to opt out of cross-context behavioral advertising

Data Retention

We retain personal information only as long as necessary. Examples:

  • Contact form data: 2 years
  • Analytics data: Up to 26 months (or per Google’s retention settings)
  • Marketing interaction data: Until you opt out

We regularly review and delete or anonymize data once the retention period expires.

Children’s Data

Our website is not intended for children under 13. If we become aware that we’ve collected data from a child under 13, we will delete it promptly.

Security and Breach Notification

We implement reasonable security measures. We also maintain an incident response plan and will notify affected individuals and authorities of any data breach, where legally required.

Enforcement and Dispute Resolution

Any disputes will be resolved through arbitration or other agreed-upon mechanisms.

Note: This does not limit EU/UK residents’ rights to lodge complaints with supervisory authorities or seek judicial remedies.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time and for any reason. For material changes, we will provide notice on our website or notify users directly, where appropriate.

Contact Us

If you have questions or wish to exercise your rights, contact:

Phone: (813) 815-3444