Website Metrics: Find Out Which Google Analytics Metrics are Key for Local SEO?

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Local businesses need something more specific than regular SEO – they need local SEO. This allows them to target the right location and people.

These are those who are more likely to get their product by visiting the store or by buying on their website. If the business doesn’t extend to other locations, these are the ones within the area, too.

This is also why the website metrics they need to track may be a little different from other businesses. They have to pay attention to more specific things to see if their focused SEO efforts are working.

If you’re a local business owner, read on to see which metrics you need to be tracking.

1. Organic Traffic

All your SEO efforts are to bring you traffic. This makes this metric a good indicator of whether your current strategy is working. Google Analytics can give you a full report detailing your website viewership, including where it’s coming from, how many you get in a day, and so on.

Also, check the traffic coming to your landing page aside from your overall traffic. See if there are any pages that are not performing well. This is also a good way to see which of your ads are working, especially if they have different landing pages.

Furthermore, some websites use different SEO strategies on different pages. If this is the case for you, you’ll be able to know which of the strategies are working.

2. Sources

For local SEO, you need the source of your traffic to be within a certain area. For this reason, you need to check where your traffic is coming from. You have to make sure your ads and SEO efforts are reaching the right demographic.

If you’re seeing heavy organic traffic from somewhere else, you might have to rethink your marketing strategy. You could consider expanding your services to the areas giving you interest. You could also revisit your strategy to see why you’re receiving traffic from such locations.

If you’re not receiving much traffic from your target area, you’re doing something wrong, too. You want your traffic to come from your location, where your target market is. What this means is that you’re putting your SEO efforts in the wrong place.

3. Devices

Did you know that keywords may have different rankings on the SERP in desktop and mobile devices? This is why you should do a website traffic analysis involving the devices used by visitors.

Good thing Google Analytics has a feature that lets you see which devices they’re using. You could even see the models of the mobile devices of the visitors. In this report, you want to see mobile devices dominating, but why is that?

That’s because users more often search for local businesses on their mobile phones. Almost half of all online searches on Google are for local information.

If you’re not getting enough visits from mobile users, you may have to revamp your SEO strategy. Work mobile searches into your strategy, especially after the latest updates.

Remember that Google favors mobile-responsive websites. The mobile-friendliness of a website is now also used as a ranking factor.

Aside from getting high rankings, you’ll also benefit from this. About 72% of the users who performed a local search ended up visiting a local store within 5 miles.

4. Conversion Rates

Not only do you want a lot of traffic coming into your site, but you also want to turn this traffic into conversions. Track your conversion against the traffic coming in. This could alert you to potential issues with your SEO strategy.

For example, you may be generating traffic from useless sources. You could also be targeting the wrong keywords that don’t turn into a sale or a lead.

This is why it’s important to track conversions, and that’s easy to do with Google Analytics. First, you must set your Goals (conversion events) in the platform first. This could either be a sale, email signup, a form submission, or other actions taken by the customer.

Once you do this, you’ll be able to monitor your organic conversion rate with ease. If your local SEO efforts are working, you’ll see this increase with time.

There’s some more to measuring this metric, though; make sure to measure the first time purchases and repeat purchases as separate metrics. This is essential in calculating the lifetime value of the customer.

5. Bounce Rate

The bounce rate measures the number of times visitors have visited a page and then left right after. They either go back to the Google search results, visit another website, close the window, or do other actions without interacting further with your site.

This is a huge sign that you’re not attracting the right people to your landing page. It can also mean that your content isn’t what they were expecting to see. Either way, the problem is in the content or in the way you market it.

If you were paying for a campaign and you still get a high bounce rate, you’re getting a negative ROI. It may also affect your ranking in an indirect way as Google will see that visitors are leaving your site. Thus, it may mean they’re not getting what they want.

What is the ideal bounce rate, then? Well, that would depend on the industry, but the average is somewhere between 41% to 55%. If you have a bounce rate higher than that but still lower than 70%, you may have to worry but it’s still not bad depending on the type of website.

If your bounce rate is anything higher than 70%, though, your website has a definite problem. On the other end, if you have a 26% to 40% bounce rate, you don’t have anything to worry about.

6. Indexed Pages

Some website owners think that when they submit a page for indexing, the search engine will index it at once. This isn’t the case, however, as a submission is only something like a suggestion to Google. It’s still up to Google whether they index your site or not.

One reason why Google may not index your page is that it doesn’t return a 200 status code, which means everything is OK. A page may be returning a 404 or a 500 code without your knowing, causing Google to not index or un-index it.

Other reasons could be that the page contains a noindex meta tag by accident or because of the robots.txt. You may also have duplicate content within your website or with another website.

Whatever the reason is, you should still always check your pages to ensure your visitors can see it. It could be an important page related to your business, like your FAQs page. As such, you may be losing a lot on sales and leads if you don’t check.

There are plenty of ways to check the indexing status of your pages. The easiest way, though, is through the Google Search Console.

The Index Status report will show you the key metrics like how many indexed pages you have. It will also show you if there are any blocked or removed URLs.

7. Social Overview

Google Analytics also has a social overview report that gives you information about your business’ social relationship. This refers to the impact of social media on your website. The report will include social referrals, social conversions, and more.

As many of your users will be using social media, you need to know when they’re talking about you. Know how many times your content gets shared. Know how many conversions on your website social media helped attain.

Other than that, you also need to keep track of other social media metrics on Facebook, Instagram, and other platforms you use for business. If you haven’t got one yet, we recommend making an account right now for its benefits for local businesses. It’s a great way to keep in touch with your customers, but make sure to maintain it well.

Some of the metrics you need to track are the likes, comments, reach, and impressions. These will give you a good look at the level of engagement on your posts.

Then, compare this information with the data on the Google Analytics report. See which social platform is giving you traffic. Then, reassess your social media strategy to improve on that or to focus on other platforms.

8. Request for Directions

Thanks to Google, looking for directions to a business is easier today. The directions are available in one click through the Google SERP when you show up.

Many also find a business through inputting it in Google Maps. This is important as it is the preferred app of the 67% of those who use navigation apps.

Thanks also to Google, you can get data on how many are intending to visit your establishment. This is through the request for directions button.

Google My Business, which is responsible for the local snack pack, can give you valuable data. It can give you an insight into how many are clicking this button. If you see the requests are increasing, you’ll know you’re doing something right with your local SEO.

You’ll also be able to see where the requests are coming from. Are they coming from your target area or are they coming from another state?

Depending on your answer, you may have to recheck your strategy. This is to make sure your SEO efforts aren’t wasted by targeting the wrong location.

If you’re getting a lot of interest from other neighborhoods that you’re not in yet, though, this might give you an idea to open up a new shop in that location. You could also improve your marketing in that area to attract even more customers.

9. Calls

This is another important metric to consider outside your website. There are some people who won’t take action on your website. Instead, they’d call the number listed on the site to ask a question or schedule an appointment.

You’ll want to track these calls, regardless of intent, to also get a good measure of how your local marketing is performing. If you’ve done something new, for example, and you get an influx of calls after that, you’ll know it’s working as intended.

If you see a decrease in calls even if you’re not a seasonal business, this gives you a reason to see what went wrong. Did Google update its algorithm again and now you have to update your local SEO strategy? Did someone post a bad review and warded off some of your potential customers?

10. Customer Reviews

Your local SEO efforts are great for bringing in customers, but it’s up to your business to bring them back. As you improve your digital strategy, though, you’ll get a lot of chances to impress your customers. How would you then know they’re walking out of your business satisfied and happy?

That’s by tracking customer reviews online – on your website, on your social media accounts, or on online directories like Yelp. You’ll also find reviews on blogs of tourists or local influencers.

This is why it becomes important to local SEO. Your customers will also likely see these reviews when they search for your business.

If you’re getting a bad rap online, it might hinder the potential of your local SEO strategy. What you’re attributing to ineffective steps might be due to bad customer reviews after all.

Tracking it also gives you a chance to improve your business to make it more in tune with what customers want. You can replace a bad staff that’s getting too many complaints, for example. You could also add staff if customers are complaining about long lines.

Tracking Local SEO Website Metrics Takes Time

With all these website metrics to check, it can become troublesome to business owners. After all, they would rather attend to other business matters.

That is why we are here – to provide these busy people with a means to track their performance. If you want a hand with your digital marketing strategy, contact us today.

The 2,000-Word Long Form Content Guide for SEO and Branding

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Why should you invest in long-form content? You should use longer content if you want to increase website engagement. Long form content generates twice the engagement time of short form content.

You should also invest in long-form copy if you want to boost your SEO and branding strategies. In-depth content provides a chance to establish authority. It also allows an opportunity to address relevant questions from your leads and customers.

To get the most out of your content though, you want to implement a method and structure. You want the information to add value, not just try to throw more words out in the world. For structured content, you need a guide to lead you through the process.

What is Long-Form Content?

Long form content involves content that goes more in-depth on your industry topics. This usually involves articles beginning around 1,200 to 2,000 words. The best results on search engines include articles around 1,900 words.

You shouldn’t rely on word count to determine your long form strategy though. Your focus involves value not the number of words. Your content should provide a clear breakdown of the information provided.

This means finding subjects that speak to the needs of your audience. It also means providing detailed information about your subject. Long form articles should revolve around subjects that require more detail to get the point across.

Long Form SEO Content Guide

Based on the popularity of 1,900-word articles, it’s clear that long-form copy and SEO go hand-in-hand. Google looks for articles that answer the questions asked, and base their rankings on the articles that seem most valuable in answering these questions.

To make the most of your ranking, you need to combine your industry knowledge with customer queries. Remember, you want to use long-form articles to educate and generate trust, not to sell.

Find Your Pillar Content Niche

Pillar content involves subjects that you can break down into multiple article ideas. This involves the industry niche you want to focus your content around. Your niche is your area of expertise within your industry.

You want a niche that allows plenty of room to write comprehensive articles. You also want a niche that will stand the test of time. Your long-form content can act as evergreen content.

Evergreen content means content that remains valuable. You want to pick subjects that continue to trend over the years so your content will remain relevant over time.

Do Your Keyword Research

Keyword research plays two parts in your long form strategy. Your research provides valuable information about the subjects you can use in your content. It also provides terms and phrases you can use to increase your SEO.

Keywords for Subject Generation

The first step in keyword research involves determining what people search for regarding your industry. This helps you make decisions on the questions and subjects you want to touch on in your content.

To make the most of this research, you want to understand the reasons behind the search topics. You want to answer real questions regarding the information people seek.

Your keyword choices for subjects should reflect your brand and establish your authority in your industry. Your keywords should provide multiple article options on narrow, detailed topics.

Keywords for SEO

As you create your list of keywords, you want to locate terms with a good search volume but low competition among your competitors. This ensures you can rank for these terms. It also ensures you fill in the gaps of information.

As you search these keywords, you should also take a look at the types of content most popular for these terms. You want to stick to what works for these topics. For instance, some subjects work best with a how-to article or a list.

You can get creative though.

If you see an opportunity to branch out from what’s available, don’t be afraid to take a chance to stand out. For instance, you can branch out from a how-to article to go into why you should or shouldn’t take action.

Competition Research

Once you have a list of subject ideas and an idea of the types of content that works, you should take a look at what’s already written on the subject. This research provides two opportunities.

You can find out what information already saturates the internet regarding your niche. If there’s already plenty of competition on a topic, you’ll find difficulty ranking for that point.

You can also find out where gaps in information exist. This gives you the opportunity to fill a gap and get on top of the rankings for that topic.

Audit Your Current Content

Don’t forget the content you’ve already created when conducting topic research. Just because you’ve touched on a subject, doesn’t mean you’ve said everything you have to say.

Look at your shorter articles and look for areas you can expand the topic. Look for broad articles and see if you can break these down into multiple subjects.

You should also look for topics that have lost their relevancy. Determine if you can update these articles. Also, look for ways to expand on the ideas presented.

Find Link-Building Opportunities

Link building works in two ways. First, you want to build links to credible outside sources. Second, you want to build up your links to your own content. Both of these link-building strategies increase your authority and rankings.

If you can show credible data to back up your ideas, you increase trust in the data you share. If you can show you have more info on your own site regarding a subject, you show your knowledge. Both ideas show credibility to search engine crawlers so you rank higher in searches.

External Links

You want to find relevant sources of data to back up the info you provide. This increases the credibility of your article. This external data comes in many forms.

  • Statistics
  • Research
  • Definitions
  • Background info

With real data to back up what you say in your article, you show an understanding of the topic. Stats and research offer real numbers to make your point. Background info shows your expounding on ideas already established.

Internal Links

You use content to attract and keep people on your website. Relevant internal links keep your audience moving through the information you provide, increasing your opportunity to touch on the questions they have. This will keep them coming back to you for answers.

Find articles or videos that go more in-depth on a topic you touch on in the article to provide more authority. Make sure the links relate to the current topic but don’t use articles too similar.

Creating an Article Outline

When writing long-form content, you want to keep everything organized and easy to navigate. This means you need an outline to keep everything in order. The outline also lends to your relevance on the topic.

Your outline will touch on the data points you compile during your research. It also ensures that you’re not jumping around so that people can follow your points.

Plus, an outline provides an easy table of contents to add to your article. A table of contents proves valuable when it comes to search engine crawlers ranking your content.

Your Headline

You want to provide a catchy headline that explains your topic. Keep your headline simple, easy to understand, and eye-catching.

Your headline makes use of your broader subject keywords. It makes clear the question you plan to answer. You don’t want to use too many words in the headline, but you want to get your point across.

Subheadings

Your subheadings provide a detailed breakdown of the main topic. You want to answer specific questions with these sections.

You can find good subheadings by looking at the related search terms when researching your main keywords for article subjects. These related terms provide the sub-questions people often ask related to the terms.

You can also use question forums to find subheadings. Go through a forum such as Quora to find the questions trending regarding your subject.

Introduction and Conclusion

You use the introduction to draw people in. This means you want to explain exactly what they can expect from the article. This also means you want to catch their interest immediately.

Don’t use fluff in your introduction, or people will move on. Provide data or other eye-catching material that will make them want to keep reading.

Your conclusion should tell them what you want them to do with the information you provide. This should condense what you said and move them to the next step in their journey on your website.

Formatting Your Article

When you move into writing the article, you want to use a conversational tone. If you go too formal, people will lose interest. If you use jargon or complicated sentences, people won’t want to try to decipher your content.

Use simple terms and simple sentence structures. Try to stick to an eighth grade or lower reading level to ensure people can understand what they read.

Writing Blocks

With long-form articles, you’re asking people to give you their attention for a longer stretch of time. You’re also asking them to decipher your point while reading online. This can cause strain on their eyes and brains.

To cut down on this issue, you want to break your article into blocks. This starts with your headings and subheadings. By creating breaks wherever you can, you make it easier to read.

You also want to keep your paragraphs short. Try to keep paragraphs down to no more than three sentences. Also, avoid complex sentences where possible.

You can break up writing with numbered lists or bullet points throughout. This has the added benefit of allowing for simpler points throughout.

Other Reading Breaks

Ease of reading goes beyond creating writing blocks. You also want to provide breaks throughout the article to ease the strain of reading online.

You can break large blocks of writing with relevant graphics or videos. Provide pictures and infographics to make certain points easier to find. Use related videos between points.

You can also provide shareable quotes between headings. This has the added benefit of making your article easier to share on social media sites.

Make Your Article Shareable

Long form articles get more social shares than short-form content in general. You still want to take steps to make it easy to share your content.

Shareable content starts with valuable content. You can make it easier by providing share buttons with the article. Encourage people to pass the information along by making it as easy as possible.

Provide a Call to Action

You want people to continue coming back to your website. You can do this by providing a call to action that tells people exactly how they can get more value from you.

One way to do this includes incorporating a sign-up form in the article. You can provide a button for them to sign-up for your newsletter, or a sign-up for a presentation. This allows you to collect their contact info and shows you have more to offer.

You can also provide a clear call to action at the end of the article. This will tell them the next step to take based on the information you provide.

Remember, with long-form content, you’re establishing trust and authority. Your call to action should involve a way to find more information.

Edit, Edit, Edit

Once you have your article completed, it’s time to edit. Grammatical errors can lose you the trust and authority you’re trying to establish.

Don’t rely on yourself for the editing process. Find a good editing app you can run your article through to catch the mistakes you’re bound to miss. Check for readability, spelling, grammar, and issues of plagiarism.

You want to make sure the article remains fully your work. Make sure you don’t inadvertently use someone else’s work. Even when hitting on topics already discussed, you can still tweak the information to make it your own.

Your Overall SEO Strategy

Long form content provides one tool to boost your SEO and create brand authority. SEO practices require many steps to get your website noticed in the digital world.

Are you looking for more SEO practices to implement? Check out what’s involved in the overall SEO strategy.

Digital Summit Tampa: The Most Important Takeaway For All Marketers

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It’s not very often that a digital marketing conference rolls into Tampa Bay, and so the Digital Neighbor team was eager to get in on the action at the 2019 Digital Summit

Yes, I just used the word “digital” three times in one sentence, and I can’t guarantee it won’t happen again.

If you didn’t go, you might be wondering what you missed. Or, you might be looking for reasons to go next year – either way, Digital Neighbor’s got the skinny. I’m also going to fill you in on the most important takeaway from this year’s conference in Tampa, so stay tuned for that. 

 

But first, some other highlights.

 

Starting with conference swag.

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Free t-shirts, those sticky things you put on the back of your phone, literal money (!) you name it. Bonus, the people giving out the free swag are also in the digital marketing industry, so you get a cool networking opportunity and a koozie. 

After loading up on free stuff we didn’t really need, it was time for the day’s big event – a presentation from keynote speaker and Manager of Storytelling at Microsoft, Ben Tamblyn.

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Tamblyn’s presentation, appropriately named “Shaping Brand Perception Through Storytelling”, examined the ways that major brands like Microsoft, McDonald’s, and BMC engage audiences with meaningful content instead of simply pushing products.

But our biggest takeaway didn’t come from Tamblyn’s keynote presentation. Don’t get me wrong – Tamblyn’s presentation was insightful, funny, and even a bit odd at times (he tied the artificial insemination of cows into digital marketing, don’t ask me how). I agreed with every point he made, but it didn’t give me that gut-punch of inspiration I was looking for. 

Hopeful that my gut punch was just around the corner, we moved on to the meat of the conference – the mini-presentations.

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Digital Summit doesn’t actually call them “mini-presentations”, but that’s how I’m going to refer to the smaller, more intimate presentations that dove into specific topics like content marketing, social video, and analytics, and more. 

To get the most out of these bite-sized, 30-minute sessions, the Digital Neighbor team split up to attend as many as we could. And in the middle of this whirlwind of presentations, I found my spark.

 

And the big takeaway is…

 

I didn’t know what to expect when I walked into Veronica Romney’s presentation, titled “Be the Guide, NOT the Hero of your Customer’s Story”, but I certainly didn’t expect it to wind up being my favorite presentation of the day. 

Here’s why. 

As marketers, we get bombarded with tips for success. Our success. It’s only human to want to succeed and be the best of the best, but at the end of the day, we’re not the protagonists of our story. 

Our clients are. 

That was the theme of Romney’s presentation, and the absolute biggest takeaway for any agency, no matter how large or small. We are not the heroes of the customer journey. We’re guides! We’re the Yoda to our Lukes, the Rocky to our Creeds, the Dumbledore to our Harry Potters – you get the picture.

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It was a presentation that made me proud to be a part of Digital Neighbor because that’s what we’re all about – being neighborly and lending a helping hand. There’s a difference between talking to your customers and talking at them, and the sooner your agency realizes it, the easier it will be to make genuine connections and build an authentic brand.

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Want to learn even more?

Whether you have a simple SEO question or want to have a deep conversation about your digital strategy, we’re all ears. Contact us today for a chat or to learn how we can put our digital marketing expertise to good use for your business.